1. Shipping Methods and Delivery Times

SneakerBrother is proud to offer reliable and efficient shipping through Aramex Courier. Our standard delivery time is 3 to 5 business days from the date your order is processed and shipped.

2. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email.
  • Processing Time: Orders are typically processed within 1 to 2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Rates

  • Standard Shipping (3 to 5 Business Days): Shipping rates are calculated at checkout based on your location and the weight of your order.

4. Shipping Confirmation and Tracking

  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
  • Order Tracking: You can track your shipment using the tracking number provided in your shipping confirmation email. Visit the Aramex website or use the tracking link provided to monitor your package’s progress.

5. Shipping Address

  • Accurate Address: Please ensure that your shipping address is correct and complete. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes can be made if the order has already been processed.

6. Delivery Issues

  • Missed Deliveries: If a delivery attempt is unsuccessful, Aramex may leave a notification with instructions for redelivery or collection. Please follow the instructions provided.
  • Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us as soon as possible. We will work with Aramex to resolve the issue and ensure you receive your order.

7. International Shipping

Currently, SneakerBrother ships only within South Africa. We do not offer international shipping at this time.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us

Thank you for shopping with SneakerBrother. We appreciate your business and strive to provide you with the best shipping experience possible.

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